Refund Policy

Every Bhoomivar jewellery piece undergoes a thorough quality inspection before dispatch.

We accept returns, replacements, or refunds only if the product is received damaged, defective, or has a manufacturing defect.

Report Within 48 Hours

Please contact us within 48 hours of receiving your order.

Call or WhatsApp: +91 884 810 8055

When contacting us, please provide:

  • Order Number
  • Clear photos of the product
  • A continuous, unedited unboxing video

Unboxing Video Requirements

The video must clearly show:

  • The sealed package before opening
  • The complete unboxing process
  • The damaged or defective product

Claims submitted without a valid, continuous unboxing video and supporting images may not be eligible for a return, replacement, or refund.

What Is Not Eligible

Returns, replacements, or refunds are not accepted for:

  • Change of mind
  • Incorrect product selection
  • Personal preference
  • Normal wear and tear
  • Accidental damage
  • Damage caused by misuse or improper storage
  • Tarnishing caused by moisture, perfumes, chemicals, sweat, or improper care

Verification Process

After your request is received:

  1. Our team will review the submitted evidence.
  2. If approved, we'll arrange the return of the product.
  3. Once the product reaches our warehouse and passes inspection, your requested replacement or refund will be processed.

Refunds

  • Refunds are issued only to the original payment method.
  • Approved refunds are processed within 5–7 business days after successful verification.
  • Only the product value is refundable.
  • Shipping charges, gift wrap charges, and other service fees are non-refundable (If Applicable).
  • We do not offer Cash on Delivery (COD) refunds or store credit.

Replacements

Approved replacement orders will be dispatched within 5–7 business days after the returned product is received and verified.

Important

Approval of a return, replacement, or refund is subject to verification by the Bhoomivar Quality Team.

Bhoomivar reserves the right to reject any claim if:

  • Required evidence is incomplete or unclear.
  • The product does not qualify under this policy.
  • Signs of misuse, tampering, or accidental damage are found.